Effective as of December 2021 I Archived versions

At SprintRay Europe GmbH (”SprintRay“, “we”), the protection of personal data of our users (“you”) is very important.  Your personal data will only be processed in accordance with this privacy policy (“Policy”) and the relevant statutory provisions, in particular the European General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (”GDPR“).

The following Policy applies to the processing of your personal data when using our website (the ”Website“).

1. Use of our offers

1.1 General information about the use of the Website

When using the Website, we process such personal data that your browser transmits to our server. These include the IP address, date and time of the request, Greenwich mean time (GMT) time zone difference, content of the request (the specific page), the access status or HTTP status code, the amount of data transmitted, the website from which the requirement comes, the browser used, the operating system and its interface as well as language and version of the browser software. Processing is based on Art. 6(1)(f) GDPR, as it enables the presentation of our website and serves in particular to ensure its stability and security.

1.2 Cookies

(a) General:

Cookies are small text files placed on your device to store data that can be recalled by a web server. We use cookies [and similar technologies] for storing and fulfilling your preferences and settings, enabling you to sign in, providing interest-based advertising, analyzing how our products perform, and fulfilling other legitimate purposes.

We provide a transparent explanation to enable you to control the use of your personal data by adapting your cookie settings.

(b) Types of Cookies

We differentiate between cookies that are essential for the technical functions of the Website and optional cookies, including statisticalmarketing or third party

media cookies.


These are necessary for the technical operation of the Website. Some functions on our website cannot be offered without these cookies.


In order to further improve our offer and our website, we collect anonymized data for statistics and analysis. With the help of these cookies we can, for example, determine the number of visitors and the effect of certain pages on our website and optimize our content.  Analysis cookies and tags enable us to generate overall statistics, e.g., about the number of views, which areas of the website are viewed most often and information about locations and the duration of the average stay on the website. This allows us to improve the quality and content of our website.


Allow us to follow visitors on the Website, to show you relevant and appealing advertisements or to have them shown by third parties.

“Third Party Media”

Contents of video, streaming and social media networks are blocked by default. If you accept these cookies you will be able to access these contents without giving manual further permission. As they are placed not by us but other parties, these companies use and process the data they obtain in accordance with their own privacy policies, which may enable them to collect and combine information about your activities across websites, apps, or online services.

Some of the cookies we use are automatically deleted after the browsers are closed (so-called session cookies), others remain permanently on your device and allow us to recognize your browser (so-called persistent cookies).

(c) Controlling Cookies / Legal Basis / Consent:

The use of marketing, tracking or analysis cookies requires your prior express consent without which they will not be stored. We request this via the cookie banner when you start using the Website, which informs you about our cookie policy and gives you the option of refusing or granting your consent for all or certain types of cookies.

You can make or change your cookie settings or revoke the consent you have given without stating reasons at any time: Cookie Options

If you give us your consent, the legal basis for the processing of personal data is Art. 6(1)(a) GDPR.  We use essential or technically necessary cookies based on our legitimate interest of being able to operate and provide a functioning website.

You also have a variety of technical tools to fully control the use of cookies.  For example, you can use control settings of your internet browser to limit how the websites you visit are able to use cookies, delete cookies in your browser, disable the storage of cookies completely or selectively accept certain cookies and withdraw your consent by clearing or blocking cookies.

This may limit the functionality of our Website.

1.3. Google Analytics

On our Website we use Google Analytics with the extension “anonymizeIp”, a service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (” Google“) reporting us details about how you and others use our Website.  As a result, IP addresses from within the member states of the European Union or the European Economic Area will be truncated before further processing by Google.  Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. A personal identification can thus be excluded. Insofar as the data collected about you becomes identifiable, it will be immediately excluded and the personal data will be deleted immediately.

The legal basis for our use of Google Analytics is Art. 6(1)(f) GDPR.  On our behalf, Google will use the data obtained to evaluate your use of our website, to compile reports on Website activity and to provide us with other services related to website usage and internet usage. The purpose of the processing is to analyze and optimize our Website.

You can prevent the storage of cookies through appropriate settings in your browser, for example by generally deactivating the automatic setting of cookies. In this case, functions of this website may no longer be used properly. In addition, you may prevent the collection of the data related to your use of the website (including your IP address) as well as their transmission to and processing by Google by downloading and installing the browser plug-in available under the following link:

Google may also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, For more information about Google’s data collection and processing, please refer to Google’s Privacy Policy, which can be found at

1.4 Social Media

We do not use social media plug-ins. However, at various points on our website, we offer you the opportunity to visit our social networking sites such as Facebook, Twitter, Instagram, Youtube, Vimeo and LinkedIn.  If you click on the respective logo or the name of a social network, you will be forwarded via a link to our page on the respective social media website.

Before you click on the respective logos or links, no personal data will be transmitted to the social media. The possibility of personal data being transmitted to and processed by the respective social network only exists from the moment you click on the logo on our website and are forwarded to the social media website. In particular, if you are logged in with your respective social media account at the time of forwarding, personal data processing will occur. In addition, however, data – such as your IP address – can be processed if you do not have a social media account.

We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, the retention periods or the deletion of the data, by the respective social media.

1.5 HubSpot

For various parts of our online marketing, we use the integrated software solution of HubSpot, a software company from the USA with a branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500. HubSpot is certified under the conditions of the EU-US Privacy Shield Framework. You can find Hubspot’s Privacy Policy here:

This includes, among others: Email marketing (newsletter and automated mailings, e.g., to provide downloads), social media publishing & reporting, reporting (e.g., traffic sources, access, etc. …), contact management (e.g., user tracking, preferences, segmentation & CRM), landing pages and contact forms.  Our registration service allows visitors to our website to learn more about us, download content and provide their contact information and other demographic information. This information, as well as the content of our website, is stored on servers of HubSpot. We may use this information to contact users and to determine which of our products and services are of interest to them. All information collected by us is subject to this Privacy Policy, and is used solely to optimize our marketing efforts.

The legal basis for the processing of the data is Art. 6(1)(f)GDPR, as it serves to optimize our offer, and/or Art. 6(1)(a)GDPR, where consent is given.

1.6 Vimeo Videos

Our website integrates and allows to directly view videos that are stored on the video platform, operated by, Inc., 555 West 18th Street, New York, NY 10011, USA (“Vimeo”).

When you visit a page on our website that incorporates a Vimeo video, you will be connected to the Vimeo servers in the United States. This will communicate data to Vimeo, such as which page on our site the video was viewed by you. If you have an account with Vimeo and are logged in, the aforementioned information will be assigned to your user account. If you use the Vimeo video embedded on our website, for example by clicking on “Play”, this information will also be assigned to your user account. You can prevent this assignment by logging out of your user account before using our website and deleting corresponding cookies from Vimeo.

For more information on the purpose and scope of data processing by Vimeo, see the Vimeo Privacy Policy. There you will also find more information about your rights and settings options for protecting your privacy: . Vimeo also processes your personal data in the USA.

The legal basis for the processing of the data is Art. 6(1)(f) GDPR, as it serves to optimize our offer.

1.7 YouTube

Our website integrates and allows to directly view videos that are stored on the video platform offered by Google.  [We have turned on “Privacy-Enhanced Mode” for YouTube videos displayed on the Service. According to Google, this means that YouTube does not place cookies or track viewing behavior for advertising purposes.

However, a transfer of your data to third parties may take place, e.g., (a) YouTube connects to the Google DoubleClick network] (b) upon your starting a video, a connection is made to the YouTube servers, disclosing to Google which of our pages you have visited.  If you are logged into your YouTube-Account, you enable Google to add your browsing history to your personal profile – which you can prevent by logging out of such account; (c) Google may set cookies on your device or use other recognition technologies to obtain information about the visitors of our Website for statistics and improving the Website functionality; and (d) upon the start of a video, Google may perform additional processing actions beyond our control.

Our user-facing content does not embed any YouTube videos that are not part of our content. [We disabled certain functionality on YouTube (called “rel” functionality), so that content outside of our content is not played.]

The legal basis for such processing of the data is Art. 6(1)(f) GDPR, as it serves to optimize our online offer.  If you have given consent, the legal basis is Art. 6(1)(a) GDPR, allowing you to revoke such consent at any time.  Further information about YouTube privacy can be found at the link in 1.3 above.

1.7 Google Maps

On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data referred to in point 1.1 of this Policy will be transmitted. This happens regardless of whether you have a user account on Google and if you are logged into this user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such evaluation will be carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform third parties about your activities on our Website. You have a right to object to the formation of these user profiles, and you must contact Google to exercise this right.

For more information on the purpose and scope of Google’s data collection and processing, as well as your rights and privacy settings please refer to the links set out in 1.3 above.

The legal basis for the processing of the data is Art. 6(1)(f) GDPR.  It serves to optimize our offer.

1.8 Newsletter

The Website provides the opportunity to subscribe to our newsletter.  Our newsletter contains specific information about our range of products and services, information in connection with 3D applications and other information we deem useful.  To register, only your e-mail address is required. You may also voluntarily provide additional information, such as your name.

The registration for the newsletter follows the so-called double-opt-in procedure. After entering your e-mail address and, if necessary, your other data, we will send you an e-mail to this address, with which we ask you to confirm your registration for the newsletter. Only when you do so by clicking on a corresponding link, you will be included in our distribution list and receive from this point our newsletter. If confirmation of registration is not received within 24 hours, we will block your information and delete it after one month.

When registering, we store the IP address you used, the time of registration and the time of the confirmation of the registration. This is done on the basis of Art. 6(1)(f) GDPR and has the purpose of documenting your application and, if necessary, to be able to clarify possible misuse of your personal data

In the case of confirmation of registration for the newsletter, we will store your e-mail address and, if applicable, your other voluntary information in accordance with Art. 6(1)(a) GDPR to send you our newsletter.

You can revoke your consent to the receiving of the newsletter at any time and unsubscribe from the newsletter. You can declare the cancellation by clicking on the link provided in each newsletter e-mail, by e-mail to [email protected] or by sending a message to the contact details stated in the Imprint.

We point out that when you send the newsletter, we evaluate your user behavior in order to constantly optimize and improve our newsletter. For this evaluation, the e-mails sent include so-called web beacons or tracking pixels. With the data obtained in this way, we create a user profile to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletters, which links you click, and your personal preferences and interests.

Processing is based on Art. 6(1)(f) GDPR and serves to optimize our services and our offer.

You can prevent the tracking of opening our newsletter if you have disabled the display of images in your e-mail program by default. In this case the newsletter will not be displayed completely and you may not be able to use all the features. If you manually view the images, the tracking will proceed.

1.9 Contact by e-mail or contact form

Should you contact us by e-mail, the information you choose to provide (e.g., your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements. The same applies if you use our contact form. All you need to do to contact us is to provide your name and e-mail address. Further information – such as your organization and telephone number are optional.  Data that you enter in our contact form will be encrypted (SSL) between your browser and our server.

Processing is based on Art. 6(1)(a) GDPR.  It is exclusively for processing and answering your query.


2. Disclosure of data

We do not transfer personal data collected by us to third parties unless this is permissible under data protection regulations.  Specific information on the scope and recipients of such transfer can be found in the above provisions.   We only disclose your personal information to such parties performing specific tasks and services for us, and only to the extent necessary to carry out such activities. These companies are similarly bound by the data protection regulations, have been carefully selected by us and are regularly monitored by us.   Beyond that, we only provide your personal data to third parties if we are obliged to do so under applicable law or a court order.


3. Data security

We take measures to protect your personal data from unauthorized access, loss, misuse or destruction. Be advised, however, that absolute protection of data from third party access is not guaranteed, e.g., when transmitting data via email or otherwise via the Internet, there is the possibility of security gaps.

Personal data will only be stored for the period required to achieve the purpose of such storage or as provided by law. Accordingly, personal data is routinely blocked or deleted when there is no more purpose or upon the expiration of regulatory periods.


4. Your rights / contact

You have the following rights vis-à-vis us regarding the personal data we collected from you:

  •  Right to access information
  •  Right to rectification or erasure
  •  Right to restriction of processing
  •  Right to object to the processing
  •  Right to data portability.

If you have given consent to the processing of your personal data, you can revoke it at any time. This does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Where we process your personal data on the basis of Art. 6(1)(f) GDPR, you may object to such processing.   In this case, we request that you give the reasons against our processing your personal data, allowing us to examine the matter.  We will then discontinue or adapt the data processing or demonstrate compelling legitimate grounds for the processing which override your reasons.

You may also object to the processing of your personal data for advertising and data analysis purposes at any time and without giving a reason.

To do so, you can inform us as follows:

SprintRay Europe GmbH,

Brunnenweg 11, DE-64331 Weiterstadt,

Phone: +49 6150 97 89 48-0,

E-Mail: [email protected]

You also have the right to complain to a data protection supervisory authority concerning our processing of your personal data.

Data controller within the meaning of Art. 4(7) GDPR is SprintRay Europe GmbH, Managing Director Patrick Thurm, Brunnenweg 11, DE-64331 Weiterstadt, Phone: +49 6150 97 89 48-0, E-Mail: info[email protected].

Would you like to see the website in English? English (US) English (US)
Would you like to see the website in English? English (UK) English (UK)
Wählen Sie die Sprachvariante Ihres Landes Deutsch (Deutschland) Deutsch (Deutschland)
¿Desea ver el sitio web en español? Español Español
Vuoi vedere il sito in italiano? Italiano Italiano
Vous voulez voir le site en français? Français Français